For most events, you’ll only be watching though you might have the option to type questions or comments. If the event indicates you can network with fellow alumni, you might have access to your camera and/or mic.
If you’re attending an event that allows networking, you’ll be able to manage your camera and mic by clicking the camera and mic icons in the event window. If the camera and mic have lines through them, that means they’re disabled and no one can see or hear you. If they don’t have lines through them, the camera and mic are enabled and other alumni can see and hear you.
Note: If the event does not include a networking component, then it’s possible the event organizer has disabled your camera and mic. If so, you won’t be able to use these functions.
Just visit the Zoom Help Center and follow the instructions provided.
For most events, you won’t even have the option to turn on your camera. But for events that invite you to network with other alumni, it’s possible you’ll have camera access. If you don’t wish to appear on screen, please ensure that the camera icon located in the event window has a line through it: .
For most events, you won’t even have the option to turn on your mic. However, for events that invite you to network with other alumni, it’s possible you’ll have mic access. If you don’t wish to use your mic, please ensure that the mic icon located in the event window has a line through it: .
This could be due to your internet connection. We recommend one or all of the following:
An echo is not usually your fault. It occurs when someone on the call is unmuted and NOT wearing their headphones. If you’re using your mic during an event, we recommend wearing headphones to avoid creating an echo for others.
If you’ve accessed the event before the scheduled start time, it’s possible this event hasn’t started yet. Closer to the event’s scheduled start time (within 1–2 minutes), we recommend refreshing the event window by either clicking the refresh button located in the URL bar, or leaving the event and re-entering by clicking the event link again.
For most events, all you need to do is locate the “Q&A” button, or a window that reads “Ask a Question.” Just type your question and click “Send” or “Submit.”
When a speaker presents a viewer poll, the question and possible answers should pop up in a separate window. Simply click on your preferred answer and then click “Save.” If after 10 seconds you can’t see the poll window, know that it might be hidden behind the main event window. Try moving windows around to locate the poll.
For most events, the chat function will be turned off. You’ll know whether this function is active by clicking “Chat” and activating the chat window. If the chat is unavailable, you’ll see this message: “Host disabled attendee chat.” If the chat function is available to you, you’ll be able to type and send messages freely.
U of T prioritizes our guests’ accessibility needs and experiences. All virtual and live broadcasted events will be supported by closed captioning. You may enable this feature by clicking the “CC” button on the player if your event is offered through Zoom. For an optimal viewing experience, please ensure all browsers and applications you are using are fully updated. We are committed to accommodating all accessibility requests to ensure you have an enjoyable experience.
Please reach out to the event organizers as soon as possible to ensure we can address your needs.